Key Recruitment Metrics That Matter
What Gets Measured, Gets Managed: 7 Recruitment Metrics You Should Be Tracking
Recruitment isn’t just about filling vacancies—it’s about improving processes, reducing costs, and hiring better talent. To do that, you need to track the right data. Here are seven recruitment metrics South African businesses should prioritise:
Time-to-Fill: The average in South Africa is 39 days. Organisations aiming for efficiency target under 25 days.
Cost-per-Hire: Ranges between R20,000 and R60,000 depending on industry and seniority.
Quality-of-Hire: Assessed via new hire performance, cultural fit, and retention after 6-12 months.
Sourcing Channel Effectiveness: Track which platforms (e.g., LinkedIn, PNet, referrals) yield the best hires.
Interview-to-Offer Ratio: Indicates screening efficiency.
Offer Acceptance Rate: Helps diagnose candidate experience and offer competitiveness.
Retention Rate: How long new hires stay directly reflects hiring quality.
By focusing on these metrics, HR can pinpoint where the hiring process needs improvement and allocate resources more effectively.