The Human Side of Data: Reducing Bias and Improving Candidate Experience
Data with Heart: How Analytics Can Build Fairer, More Inclusive Hiring
While recruitment data can improve speed and efficiency, it also plays a vital role in fostering fairness. In South Africa, where workplace equity is a legal and moral imperative, data is key to reducing unconscious bias.
Here’s how:
Structured Interview Scoring: Ensures consistent candidate assessment.
Blind Screening: Removes names and photos to reduce bias.
EE and B-BBEE Reporting: Tracks employment equity goals by race, gender, and disability.
Bias Detection Algorithms: Identify inconsistencies in evaluation patterns.
Why it matters: Studies show CVs with "African-sounding" names still face bias in South Africa. Data allows hiring teams to back up decisions with objective metrics rather than subjective impressions.